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Terms & Conditions

Terms & Conditions

Last Updated: June 17, 2026

Please read these Terms & Conditions carefully before using https://envirocleantn.com/ or participating in any communication program operated by Enviroclean Carpet Care LLC.

These Terms & Conditions apply to the website, text messaging programs, email communications, phone communications, customer support communications, post-service follow-ups, review requests, and any related online services operated by Enviroclean Carpet Care LLC.

By accessing or using our website, submitting your contact information, requesting service, opting in to receive messages from us, or otherwise interacting with Enviroclean Carpet Care LLC, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website, enroll in any communication program, or use our services.

For purposes of these Terms, “Company,” “we,” “our,” or “us” refers to Enviroclean Carpet Care LLC.

Company Information

Enviroclean Carpet Care LLC
Website: https://envirocleantn.com/
Phone: (423) 472-2578
Email: envirocleancarpetcare@gmail.com
Mailing Address: 3325 Davy Crockett Dr NE Suite 112, Cleveland, TN 37323, United States

Use of Our Website and Services

You agree to use our website and services only for lawful purposes and in a way that does not interfere with the security, availability, or proper operation of the website or our business.

You agree not to misuse the website, attempt to gain unauthorized access to our systems, interfere with other users’ access, submit false or misleading information, or use the website in a way that violates applicable laws or regulations.

Customer Communications Program

Enviroclean Carpet Care LLC operates one or more communication programs to communicate with customers and prospective customers by SMS/MMS text message, email, phone call, and other communication channels.

These communications may include, but are not limited to:

Program Name

Enviroclean Carpet Care LLC Customer Communications

Program Description

One-time and recurring communications by SMS, MMS, phone, and email related to service scheduling, customer support, post-project surveys, feedback collection, review requests, service-related updates, and limited promotional messages where permitted.

SMS Text Message Terms

By opting in to receive SMS or MMS text messages from Enviroclean Carpet Care LLC, you agree that we may send you text messages related to customer care, scheduling, service updates, follow-ups, review requests, feedback requests, and marketing messages where permitted.

Message frequency may vary based on your interactions with us, your service history, your inquiries, and the communication programs you join.

Message and data rates may apply. Your wireless carrier may charge you for messages sent to you from us and messages you send to us. You are responsible for any such charges. For questions about your text or data plan, please contact your wireless provider.

Opt-In

You may opt in to receive messages from us by submitting a form on our website, requesting text or email updates, providing your information during a service interaction, scheduling a service, contacting us, or otherwise agreeing to receive communications from us.

Opt-Out

You can cancel SMS text messages at any time by replying “STOP” to any text message we send.

After you send “STOP,” we may send you a one-time confirmation message confirming that you have been unsubscribed from that specific text message program. After this confirmation, you will no longer receive SMS messages from that program unless you opt in again.

You may still receive communications from other programs you have joined unless and until you opt out of those programs as well.

Help

If you need assistance with our messaging program, reply “HELP” to any text message or contact us directly at:

Phone: (423) 472-2578
Email: envirocleancarpetcare@gmail.com

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery may be affected by your carrier, mobile device, network coverage, or other conditions outside of our control.

Post-Service Surveys and Review Requests

After a service or project is completed, we may contact you by phone, SMS/MMS, email, or other communication methods to request feedback about your experience.

These communications may include:

Participation in surveys, feedback requests, and public review requests is voluntary. Declining to participate will not affect your ability to receive services from Enviroclean Carpet Care LLC.

Third-Party Websites and Links

Our website, messages, emails, or other communications may contain links to third-party websites, platforms, products, or services that are not owned or controlled by Enviroclean Carpet Care LLC.

Enviroclean Carpet Care LLC has no control over and assumes no responsibility for the content, privacy policies, terms, security, practices, products, or services of any third-party websites or services.

You acknowledge and agree that Enviroclean Carpet Care LLC shall not be responsible or liable, directly or indirectly, for any damage, loss, claim, or issue caused or alleged to be caused by or in connection with your use of, reliance on, or interaction with any content, goods, services, websites, advertisements, links, or resources available through third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services you visit.

Privacy Policy

Your use of our website, services, and communication programs is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect information.

Please review the Privacy Policy below for more information about how Enviroclean Carpet Care LLC handles personal information, cookies, analytics, advertising tools, text messaging information, survey responses, review requests, and other data.

No Professional Advice

The information on our website and in our communications is provided for general informational purposes only. It should not be considered professional, legal, financial, medical, or other specialized advice.

Service Availability

We may modify, suspend, or discontinue any part of our website, communication programs, or services at any time without notice. We are not liable if all or any part of the website or services is unavailable at any time or for any period.

Intellectual Property

The website and its content, including text, graphics, logos, images, design elements, service descriptions, and other materials, are owned by Enviroclean Carpet Care LLC or used with permission, unless otherwise stated.

You may not copy, reproduce, distribute, modify, display, publish, or use any website content for commercial purposes without our prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Enviroclean Carpet Care LLC shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or relating to your use of the website, communication programs, or services.

This includes, but is not limited to, damages for loss of data, loss of profits, service interruptions, website errors, third-party links, delayed or undelivered messages, or reliance on website content.

Nothing in these Terms is intended to limit any rights that cannot be limited under applicable law.

Disclaimer of Warranties

Our website, communications, and online services are provided on an “as is” and “as available” basis. Enviroclean Carpet Care LLC makes no warranties, express or implied, regarding the operation, availability, accuracy, completeness, reliability, or security of the website or communication programs.

We do not guarantee that the website will be uninterrupted, error-free, secure, or free from viruses or harmful components.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Tennessee, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.

If any provision of these Terms is held to be invalid or unenforceable by a court or arbitrator, the remaining provisions of these Terms will remain in effect.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Enviroclean Carpet Care LLC regarding your use of the website, communication programs, and related online services, and supersede and replace any prior agreements regarding those matters.

Arbitration of Disputes

The parties agree that any dispute or claim in law or equity arising between them regarding these Terms, the website, the communication programs, or related services, including any dispute regarding the enforceability or applicability of this arbitration provision, shall be decided by neutral, binding arbitration conducted in Cleveland, Tennessee.

The arbitrator shall be a retired judge, justice, or an attorney with at least ten (10) years of legal experience relating to the subject matter of the dispute, unless the parties mutually agree otherwise. The arbitrator shall render an award in accordance with the substantive laws of Tennessee.

In all other respects, the arbitration shall be conducted in accordance with the rules and procedures of the American Arbitration Association, subject to the parties being allowed limited discovery.

Judgment upon the award of the arbitrator may be entered in any court having jurisdiction.

Notice Regarding Arbitration

By using this website, participating in our communication programs, or using our services, you are agreeing to have any dispute arising out of matters included in this “Arbitration of Disputes” provision decided by neutral arbitration.

You are giving up any rights you might possess to have the dispute litigated in a court or jury trial. You are also giving up certain judicial rights to discovery and appeal, unless those rights are specifically included in this arbitration provision.

If you refuse to submit to arbitration after agreeing to this provision, you may be compelled to arbitrate pursuant to a court order.

Your agreement to this arbitration provision is voluntary. If you do not wish to agree to arbitration, you should not use this website, participate in our communication programs, or use our related online services.

Class Action Waiver

Any legal action or arbitration arising in connection with your use of the website, the communication programs, these Terms, or related services must be brought on an individual basis.

This means neither you nor Enviroclean Carpet Care LLC may join or consolidate claims by or against other customers or users, or litigate in court or arbitrate any claims as a representative, member of a class, or in a private attorney general capacity.

Changes to These Terms

We reserve the right, at our sole discretion, to modify, update, or replace these Terms at any time.

If a revision is material, we will try to provide at least 30 days’ notice before the new terms take effect. What constitutes a material change will be determined at our sole discretion.

When we update these Terms, we will revise the “Last Updated” date at the top of this page.

By continuing to access or use our website, communication programs, or services after revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, please stop using the website, communication programs, and related services.

Contact Us

If you have any questions about these Terms, please contact us:

Enviroclean Carpet Care LLC
3325 Davy Crockett Dr NE Suite 112
Cleveland, TN 37323
United States

Phone: (423) 472-2578
Email: envirocleancarpetcare@gmail.com
Website: https://envirocleantn.com